Senior Principal Solution Architect, Platform Expert Services

ServiceNow

Atlanta, United States
Remote
Servicenow platform implementation experience
Pre-sales solutioning and scoping workshops
Senior leadership stakeholder management
ServiceNow is seeking a Senior Principal Solution Architect for its Platform Expert Services team, based in Atlanta, with a remote work option. The ideal candidate will play a crucial role in supporting customer engagement through technical expertise, focusing on implementing ServiceNow Workflow Solutions to enhance business outcomes

Job Summary

  • This role serves as a functional and technical expert to drive customer business outcomes through prescriptive guidance on the ServiceNow platform.
  • The position requires leading pre-sales activities, conducting solutioning workshops, and interacting with CXO-level stakeholders to define implementation roadmaps.
  • Candidates must possess deep expertise in PaaS/Low Code platforms and demonstrate the ability to influence senior leaders in complex organizations.

Matching Summary

Match Score: 85

ServiceNow is seeking a Senior Principal Solution Architect for its Platform Expert Services team, based in Atlanta, with a remote work option. The ideal candidate will play a crucial role in supporting customer engagement through technical expertise, focusing on implementing ServiceNow Workflow Solutions to enhance business outcomes.

Skills & Requirements

Must-have

  • ServiceNow Platform implementation experience
  • Pre-sales solutioning and scoping workshops
  • Senior leadership stakeholder management
  • Complex integration and portal architecture
  • Workflow design and governance best practices

Nice-to-have

  • Generative AI and Large Language Model knowledge
  • Mentoring delivery teams and partners
  • Creating visually rich conceptual design documents
  • Continuous improvement of engagement materials
  • Passion for pushing technology capabilities

Key Requirements

  • At least 8 years of consultation/configuration experience
  • At least 5 years of ServiceNow Workflow Solutions experience
  • Certified System Administrator (required or within 60 days)
  • Certified Technical Architect (required or within 120 days)
  • Up to 50% travel annually

Work Rights

Not specified

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