The role involves communicating with customers to understand their needs and resolving feedback to ensure a wonderful salon experience
Job Summary
The role involves communicating with customers to understand their needs and resolving feedback to ensure a wonderful salon experience.
Responsibilities include handling phone enquiries with proper etiquette, scheduling appointments, and serving light refreshments to guests.
The position requires gathering customer satisfaction levels and providing ideas to improve operations while complying with data protection regulations.
Matching Summary
Match Score: 85
The role involves communicating with customers to understand their needs and resolving feedback to ensure a wonderful salon experience.
Skills & Requirements
Must-have
Professional communication skills
Customer service etiquette
Appointment scheduling capability
Data protection compliance
Nice-to-have
Prior beauty industry experience
Passion for serving customers
Service-oriented mindset
Well-groomed professional appearance
Key Requirements
Good and precise communication skills
Well-groomed professional self-image
Prior experience in the beauty line (advantageous)