Base: $39,930.00; bonus/equity: not specified; ben...
Assist students and parents over the phone
Familiar with federal, state, university policies
Look up student data in system
The Financial Aid Professional I will counsel students and parents over the phone, providing answers based on federal, state, and university policies and regulations
Job Summary
The Financial Aid Professional I will counsel students and parents over the phone, providing answers based on federal, state, and university policies and regulations.
This role involves presenting financial aid information at orientation sessions and assisting with default management efforts.
The University of Arkansas offers a comprehensive benefits package including health insurance, tuition waivers, and retirement programs.
Matching Summary
The Financial Aid Professional I will counsel students and parents over the phone, providing answers based on federal, state, and university policies and regulations.
Salary
Base: $39,930.00; Bonus/Equity: Not specified; Benefits: University contributions to health, dental, life and disability insurance, tuition waivers, 12 holidays, immediate leave accrual, choice of retirement programs
Skills & Requirements
Must-have
Assist students and parents over the phone
Familiar with federal, state, university policies
Look up student data in system
Present financial aid information
Assist in default management efforts
Nice-to-have
Work-life balance
Team player
Detail-oriented
Harmonious working relationships
Key Requirements
Associate's degree
Bachelor's degree in business administration or related field (preferred)
Experience in professional office setting on college campus
Customer service experience
Proof of legal authority to work in the United States