Field Service Tech Ii

LNW GAMING ANZ PTY LTD

Queens, NY, USA
Base: $25.00 - $26.00 ph; bonus/equity: over-time ...
Hybrid (primarily remote with occasional onsite travel)
Troubleshooting computer software and hardware
Customer service and satisfaction skills
Respond to customer/management requests
Light & Wonder is seeking a Field Service Technician to support their customer base primarily in Queens, NY, with occasional travel to nearby states. The role focuses on customer service by addressing gaming machine service needs, and the company offers comprehensive training and competitive benefits

Job Summary

  • This role will cover primarily our customer in Queens, NY but may also need to go to Philadelphia, PA, Connecticut and New Jersey.
  • We are hiring field service professionals, no industry experience required, and will provide all the tools and training to complete the job.
  • As a member of the L&W team, you will be eligible for company sponsored benefits that include healthcare, dental, vision, paid vacation, a generous 401(k) plan, tuition assistance, and much more.

Matching Summary

Match Score: 75

Light & Wonder is seeking a Field Service Technician to support their customer base primarily in Queens, NY, with occasional travel to nearby states. The role focuses on customer service by addressing gaming machine service needs, and the company offers comprehensive training and competitive benefits.

Salary

Base: $25.00 - $26.00 per hour; Bonus/Equity: Over-time eligibility; Benefits: Healthcare, dental, vision, paid holidays and PTO, 401(k)

Skills & Requirements

Must-have

  • Troubleshooting computer software and hardware
  • Customer service and satisfaction skills
  • Respond to customer/management requests
  • Strong judgment and problem-solving skills
  • Lift and move up to 70 pounds

Nice-to-have

  • Mechanical or electronics experience
  • Casino knowledge/experience
  • Independent and supportive team environment

Key Requirements

  • High School Diploma or equivalency
  • Pass background check
  • Clean driving record (No more than 3 speeding tickets in the last 5 years)
  • At least 21 years of age

Work Rights

Not specified

Tailored Resume

Cover Letter