Director Of Implementation And Technical Account Management

Jobgether

France, France
On-site
Global technical support operations
Client product integration
Lead high-performing team
This leadership role provides the opportunity to shape and scale global technical support and implementation operations, ensuring clients across multiple continents successfully integrate and adopt the company’s products

Job Summary

  • This leadership role provides the opportunity to shape and scale global technical support and implementation operations, ensuring clients across multiple continents successfully integrate and adopt the company’s products.
  • You will lead a high-performing team, defining strategy, setting objectives, and establishing key metrics to drive operational excellence.
  • This role blends hands-on technical guidance with strategic decision-making, including customer advocacy, product integration oversight, and collaboration with engineering and product teams.

Matching Summary

This leadership role provides the opportunity to shape and scale global technical support and implementation operations, ensuring clients across multiple continents successfully integrate and adopt the company’s products.

Skills & Requirements

Must-have

  • Global technical support operations
  • Client product integration
  • Lead high-performing team
  • Define strategy and objectives
  • Establish key metrics
  • Customer success and advocacy

Nice-to-have

  • Proactive and results-driven leader
  • Balance global strategy with localized execution
  • Influence senior stakeholders
  • Hands-on technical guidance

Key Requirements

  • Requires leadership experience
  • Requires technical guidance experience
  • Requires strategic decision-making experience

Work Rights

Not specified

Tailored Resume

Cover Letter