Customer Operations Area Manager

Cadent Gas

Leicester, England
Operational leadership
Safety compliance
Team management
Lead emergency, repair, and household connections delivery across a geographical area

Job Summary

  • Lead emergency, repair, and household connections delivery across a geographical area.
  • Ensure public safety, regulatory compliance, and strong adherence to procedures.
  • Shape culture, develop people, and ensure efficient, safe, and customer-focused operations.

Matching Summary

Lead emergency, repair, and household connections delivery across a geographical area.

Skills & Requirements

Must-have

  • Operational leadership
  • Safety compliance
  • Team management
  • Budget management
  • Stakeholder engagement
  • Incident supervision

Nice-to-have

  • Continuous improvement
  • Customer-focused mindset
  • Flexible working

Key Requirements

  • Experience managing dispersed operational teams
  • Understanding of NRSWA, SCO, CDM, SCCF, HSE regulations
  • Ability to deliver safe, compliant, efficient operations within budget
  • Strong stakeholder and negotiation skills
  • Proactive mindset focused on continuous improvement

Work Rights

Not specified

Tailored Resume

Cover Letter