Retail Customer Service Officer

Australia Post

Newcastle, Australia
$28.58 / hour; $30.55 / hour after approx. 3 month...
On-site
Performing customer sales and service transactions
Managing high value transactions accurately
Assisting customers with mail lodgements
As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience

Job Summary

  • As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience.
  • You'll be performing customer sales and service transactions with customers, managing high value transactions accurately, and conducting and processing a number of identity services transactions.
  • We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety.

Matching Summary

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience.

Salary

$28.58 / hour; $30.55 / hour after approx. 3 months; + 12% Superannuation

Skills & Requirements

Must-have

  • Performing customer sales and service transactions
  • Managing high value transactions accurately
  • Assisting customers with mail lodgements
  • Building rewarding relationships with customers

Nice-to-have

  • Friendly, enthusiastic and reliable
  • Love working in a team environment
  • Put the customer at the centre
  • Inclusive and barrier-free recruitment

Key Requirements

  • Experience in customer service and/or cash handling
  • Fit to lift up to 16kgs of mail regularly
  • Fit to stand for your shift
  • 6 Month Fixed Term position

Work Rights

Not specified

Tailored Resume

Cover Letter