Customer Service Representative

Liberty Pet Hospital

Laredo, TX, United States
Depending on experience; not specified; not specif...
Professional phone etiquette
Ability to prioritize tasks
Accepts payments and makes change
Understands, communicates, and properly prioritizes scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow

Job Summary

  • Understands, communicates, and properly prioritizes scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow.
  • Accepts payments, makes change, processes credit payments, and other forms of payment while maintaining an accurate cash drawer.
  • Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.

Matching Summary

Understands, communicates, and properly prioritizes scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow.

Salary

Depending on experience; Not specified; Not specified

Skills & Requirements

Must-have

  • Professional phone etiquette
  • Ability to prioritize tasks
  • Accepts payments and makes change
  • Maintains client and pet records
  • Calm in emergency situations

Nice-to-have

  • Empathetic and compassionate demeanor
  • Adaptable to multiple situations
  • Detail-oriented approach

Key Requirements

  • HS Diploma or educational equivalent
  • One year of customer service experience
  • Experience with Veterinary Electronic Medical Records
  • Knowledge of veterinary medical terminology

Work Rights

Not specified

Tailored Resume

Cover Letter