Front Office Trainee - Hotel Madrid Chamartin Affiliated By Meliá

Melia

Madrid, ES
On-site
Customer service and reception tasks
Check-in and check-out procedures
Handling customer complaints and issues
Your main mission will be to support the Reception department in all its tasks, including customer service, check-in/out, and handling complaints

Job Summary

  • Your main mission will be to support the Reception department in all its tasks, including customer service, check-in/out, and handling complaints.
  • You will be responsible for ensuring the client has an incredible experience during their stay, carrying out all functions in an organized and proactive manner.
  • Meliá offers infinite opportunities for growth and development, allowing you to work in various countries and become part of a global family.

Matching Summary

Your main mission will be to support the Reception department in all its tasks, including customer service, check-in/out, and handling complaints.

Skills & Requirements

Must-have

  • Customer service and reception tasks
  • Check-in and check-out procedures
  • Handling customer complaints and issues
  • Advanced Office Suite proficiency
  • High-level English communication

Nice-to-have

  • Creative and innovative thinking
  • Proactive and organized approach
  • Analytical thinking and organization
  • Problem-solving capabilities
  • Desire for personal and professional growth

Key Requirements

  • University degree in Tourism
  • Possibility of internship agreement
  • Advanced Office Suite skills
  • High-level English proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter