Customer Success Engineer

Golangprojects

Remote
Remote
Technical product expertise
Post-sales customer engagement
Devsecops tools proficiency
Help customers get real, measurable value from GitLab after the sale by providing technical product expertise and best practice guidance

Job Summary

  • Help customers get real, measurable value from GitLab after the sale by providing technical product expertise and best practice guidance.
  • Engage with customers via Zoom calls and email as a technical consultant, providing product, solution, and best-practice guidance.
  • Build and maintain specialty competency in one or more technologies aligned to GitLab's market focus through training, certification, and creating working examples.

Matching Summary

Help customers get real, measurable value from GitLab after the sale by providing technical product expertise and best practice guidance.

Skills & Requirements

Must-have

  • Technical product expertise
  • Post-sales customer engagement
  • DevSecOps tools proficiency
  • Software development background
  • Clear technical communication
  • Trusted technical advisor
  • Time management and prioritization

Nice-to-have

  • AI integration in workflows
  • Continuous learning mindset
  • Collaborative team environment

Key Requirements

  • Experience supporting GitLab use cases
  • Proficiency with DevSecOps tools
  • Technical background in software development or systems engineering
  • Ability to communicate complex technical topics
  • Experience as a trusted technical advisor
  • Strong time management skills
  • Continuous learning mindset

Work Rights

Not specified

Tailored Resume

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