Case Manager

EML

Parramatta, AU
Fully remote
Workers compensation claims management
Early, timely, and empathetic service
End-to-end claim outcomes
Manage a portfolio of workers compensation claims while working closely with injured workers, employers and treating health practitioners

Job Summary

  • Manage a portfolio of workers compensation claims while working closely with injured workers, employers and treating health practitioners.
  • Deliver a high level of service while supporting injured workers in their recovery and return to work.
  • EML provides career opportunities and great employee benefits, including flexibility to work from home and comprehensive learning and development opportunities.

Matching Summary

Manage a portfolio of workers compensation claims while working closely with injured workers, employers and treating health practitioners.

Skills & Requirements

Must-have

  • Workers compensation claims management
  • Early, timely, and empathetic service
  • End-to-end claim outcomes
  • Communicate claims information clearly
  • Conduct claim reviews and meetings

Nice-to-have

  • Strong customer service focus
  • Collaborative team environment
  • Proactive and self-motivated
  • Creative problem-solving
  • Commitment to diversity and inclusion

Key Requirements

  • Previous experience in medical, hospitality, retail or corporate environments
  • Ability to multitask and adapt to changing priorities
  • Strong attention to detail and organisational skills

Work Rights

Not specified

Tailored Resume

Cover Letter