#core It Digital Workplace Operations Specialist - Event Management Support H/f

Airbus Helicopters SAS

Marignane, , France
Incident management and resolution
Google workspace and streaming tools
Collaboration and video conferencing technologies
You will join the Digital Workplace team responsible for technologies employees use daily, focusing on collaboration services including email, web conferencing, and productivity tools

Job Summary

  • You will join the Digital Workplace team responsible for technologies employees use daily, focusing on collaboration services including email, web conferencing, and productivity tools.
  • The role involves leading the health of Airbus Live service, supporting product management activities, managing major incidents, and ensuring continuous service improvement.
  • Airbus offers a competitive compensation package with benefits including professional development, health coverage, work-life balance support, and transport facilities.

Matching Summary

You will join the Digital Workplace team responsible for technologies employees use daily, focusing on collaboration services including email, web conferencing, and productivity tools.

Skills & Requirements

Must-have

  • Incident management and resolution
  • Google Workspace and streaming tools
  • Collaboration and video conferencing technologies
  • ServiceNow platform experience
  • Change management and ITIL methodology
  • Dashboard and KPI monitoring

Nice-to-have

  • Multisite environment adaptability
  • Fluency in English with additional German or Spanish
  • Open-mindedness and feedback receptiveness
  • Technical troubleshooting skills
  • Cross-team collaboration
  • User guide and technical documentation drafting

Key Requirements

  • Academic background in Computer Science or equivalent
  • Theoretical understanding of ITIL methodology
  • Fluency in English
  • Experience with ServiceNow
  • Ability to work with international stakeholders

Work Rights

Not specified

Tailored Resume

Cover Letter