Dfc It Business Systems Analyst

Driveway Finance Corporation

Tigard, OR, US
Base: $60,000-$85,000 annually; starting pyy antic...
Hybrid
Monitor and resolve support tickets
Implement system changes via code
Create reports in power bi
Driveway Finance Corporation is seeking a DFC IT Business Systems Analyst to join their hybrid team in Tigard, OR. The role involves resolving support tickets, implementing system enhancements, and developing reports, all while focusing on delivering excellent customer service in a dynamic automotive finance environment

Job Summary

  • The role involves resolving support tickets, implementing system enhancements, and developing reports to influence operations and customer experience.
  • Candidates will collaborate with internal teams to process tickets, coordinate incident responses, and assist with onboarding new users.
  • The position offers competitive pay ranging from $60,000 to $85,000 annually along with comprehensive benefits including medical, dental, vision, and a 401(k) plan.

Matching Summary

Match Score: 85

Driveway Finance Corporation is seeking a DFC IT Business Systems Analyst to join their hybrid team in Tigard, OR. The role involves resolving support tickets, implementing system enhancements, and developing reports, all while focusing on delivering excellent customer service in a dynamic automotive finance environment.

Salary

Base: $60,000-$85,000 annually; Starting pay anticipated at $60,000-$70,000; Benefits: Medical, Dental, Vision, 401(k), PTO

Skills & Requirements

Must-have

  • Monitor and resolve support tickets
  • Implement system changes via code
  • Create reports in Power BI

Nice-to-have

  • Strong customer service skills
  • Ability to learn new tools quickly
  • Attention to detail and troubleshooting

Key Requirements

  • Bachelor's degree or equivalent experience preferred
  • Experience with ticketing systems like ServiceNow
  • Familiarity with JavaScript, Python, SQL, Excel, and Power BI

Work Rights

Not specified

Tailored Resume

Cover Letter