Front Desk Receptionist/concierge (on-call)

Four Seasons Hotels Ltd

Minneapolis, USA
Base: $23.07 ph; bonus/equity: not specified; bene...
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Guest registration and check-out
Handling guest requests and inquiries
Processing payments and transactions
** Four Seasons Hotels Ltd is seeking an on-call Front Desk Receptionist for their Minneapolis location. The role involves welcoming and registering guests, managing guest requests, and ensuring a high level of customer service in a luxury hotel environment. **

Job Summary

  • The Front Desk Receptionist welcomes and registers hotel guests, explaining the accommodations and establishing credit or method of payment.
  • Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
  • Assists with responsibilities and duties in the absence of or due to heavy volume in the areas of the Concierge, Bell Staff, Business Center, and lobby coverage.

Matching Summary

Match Score: 75

** Four Seasons Hotels Ltd is seeking an on-call Front Desk Receptionist for their Minneapolis location. The role involves welcoming and registering guests, managing guest requests, and ensuring a high level of customer service in a luxury hotel environment. **

Salary

Base: $23.07 per hour; Bonus/Equity: Not specified; Benefits: Not available to On-Call employees

Skills & Requirements

Must-have

  • Guest registration and check-out
  • Handling guest requests and inquiries
  • Processing payments and transactions
  • Utilizing computer systems for hotel operations
  • Maintaining professional guest interactions

Nice-to-have

  • Fostering connection and celebrating character
  • Developing craftsmanship in service
  • Providing exceptional guest experiences
  • Working harmoniously with co-workers

Key Requirements

  • Minimum 2 years of front office or related work experience
  • High school education or equivalent experience
  • Reading, writing and oral proficiency in English
  • Ability to work irregular hours, weekends, and evenings

Work Rights

Valid work authorization for the U.S.

Tailored Resume

Cover Letter