Full Time Teller- Dual Highway Branch/ Hagerstown Md

MTB (M&T Bank)

Hagerstown, Maryland, United States of America
$18.00 - $26.21 hourly ph
Adhere to customer service standards
Process financial transactions accurately
Digital demonstrations to customers
Specializes in branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions

Job Summary

  • Specializes in branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions.
  • Processes a variety of financial transactions in an accurate and efficient manner, while adhering to established customer service standards.
  • The position is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner.

Matching Summary

Specializes in branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions.

Salary

$18.00 - $26.21 Hourly

Skills & Requirements

Must-have

  • Adhere to customer service standards
  • Process financial transactions accurately
  • Digital demonstrations to customers
  • Lobby management and customer greeting
  • Resolve escalated account issues
  • Adhere to compliance and risk controls

Nice-to-have

  • Empathy and customer centricity
  • Flexibility and adaptability
  • Digital fluency
  • Entrepreneurial spirit
  • Critical thinking

Key Requirements

  • High school diploma or equivalent (GED)
  • Minimum of 6 months customer service experience
  • Data entry and/or cash handling experience
  • Proven verbal communication skills
  • Proven interpersonal skills
  • Proven ability to demonstrated exceptional customer service
  • Well-organized
  • Proven time management skills
  • Proven prioritization skills
  • Proficient with internet user-level technology

Work Rights

Not specified

Tailored Resume

Cover Letter