Rail Replacement Coordinator

Stagecoach Group

Rugby, GB
Base: £13 ph; bonus/equity: not specified; benefit...
Customer focused approach
Manage disruption situations
Ensure services run smoothly
This core role will be working as a Rail Replacement Coordinator across the UK network, during times of disruption and pre-planned work

Job Summary

  • This core role will be working as a Rail Replacement Coordinator across the UK network, during times of disruption and pre-planned work.
  • We expect you to be customer focused in everything you do, so that we provide a fantastic experience for people travelling with us.
  • You’ll receive training to ensure you have all the knowledge and skills you need to help ensure our services run smoothly and safely.

Matching Summary

This core role will be working as a Rail Replacement Coordinator across the UK network, during times of disruption and pre-planned work.

Salary

Base: £13 per hour; Bonus/Equity: Not specified; Benefits: Travel expenses covered

Skills & Requirements

Must-have

  • Customer focused approach
  • Manage disruption situations
  • Ensure services run smoothly
  • Adhere to zero tolerance policy
  • Flexible working location

Nice-to-have

  • Build rapport with diverse people
  • Strong decision-making skills
  • Systematic approach to working
  • Assist special events team

Key Requirements

  • Available to work flexibly and at short notice

Work Rights

Not specified

Tailored Resume

Cover Letter