Job Summary

• This is a hands-on, software-focused support engineering role sitting between L3 Technical Support and Software Engineering, with a strong emphasis on Linux-based troubleshooting, automation, and GenAI-powered support tooling.
• Collaborate with Support Engineers, Product Owners, Tech Leads, and Software Developers to analyze and troubleshoot production environments globally, and improve product quality by reporting new issues and partnering with Engineering teams.
• The company offers a flexible hybrid work setup, an innovation-driven culture with access to research and training, professional growth opportunities, and competitive compensation.

Matching Summary

Skills & Requirements

Key Requirements

• Bachelor’s degree in STEM fields or equivalent
• Professional experience in multinational environment
• Professional experience in Software Engineering
• GenAI fundamentals understanding
• Hands-on Linux experience
• Scripting/tool development experience
• DevOps practices familiarity
• High motivation to learn
• High level understanding of Cybersecurity
• Fluent English communication

Work Rights