Warmly and efficiently assist customers over the phone with their Equities Account enquiries
Job Summary
Warmly and efficiently assist customers over the phone with their Equities Account enquiries.
Connect with customers, build trust and rapport through meaningful conversations, and use problem-solving skills to identify and resolve concerns.
CommSec is a market-leading trading platform, and this role is at the heart of ensuring a brighter future for customers and their investment portfolios.
Matching Summary
Warmly and efficiently assist customers over the phone with their Equities Account enquiries.
Skills & Requirements
Must-have
Assist customers over the phone
Equities Account inquiries
Problem-solving skills
Clear and respectful communication
Nice-to-have
Connect with customers
Build trust and rapport
Interest in financial services
Healthy curiosity and passion
Key Requirements
Available for rotating roster Monday to Friday 8am to 6pm