Job Summary

• The Customer Care Co-Ordinator will play a pivotal role in delivering seamless experience for our customers whilst holding our suppliers to account.
• Key Responsibilities include being the first point of contact for Property Managers, escalating reported repairs to defects and ensuring clear communication and timely updates throughout the resolution process.
• We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15%, An annual performance-related bonus, Share schemes including free shares.

Matching Summary

Salary

Base: £30,201 - £31,790; Bonus/Equity: Annual performance-related bonus; Benefits: Pension contribution up to 15%, share schemes, discounted shopping, 24 days holiday

Skills & Requirements

Key Requirements

• 2+ years experience in residential property sector
• Strong organizational skills
• Excellent communication skills
• Ability to work under pressure
• Experience managing full defect lifecycle

Work Rights