As a Customer Service Representative, you’ll be the first point of contact for our customers, helping them navigate life’s financial moments with care, confidence, and clarity
Job Summary
As a Customer Service Representative, you’ll be the first point of contact for our customers, helping them navigate life’s financial moments with care, confidence, and clarity.
Your ability to stay calm, think on your feet, and deliver a great experience will make all the difference.
As well as immersing yourself in a supportive team environment, you’ll be offered some of the best banking, and lifestyle benefits in the market.
Matching Summary
As a Customer Service Representative, you’ll be the first point of contact for our customers, helping them navigate life’s financial moments with care, confidence, and clarity.
Skills & Requirements
Must-have
Customer service and administration experience
Understanding of financial services
Comfort with digital platforms
Ability to juggle multiple priorities
Nice-to-have
Confident, curious, and committed
Calm under pressure
Adaptable to changing needs
Team environment
Key Requirements
At least 2 years' experience
Tertiary qualification in Business or Finance preferred
Compliance and regulatory requirements understanding