Job Summary

• The Network Analyst I serves as the front line of operational support within the Network Control Center (NCC), responsible for real-time monitoring, triage, escalation, and coordination of network and infrastructure events.
• Primary responsibilities include monitoring enterprise infrastructure, triaging system alerts, creating and managing incident tickets in ServiceNow, and performing initial impact analysis and troubleshooting for network, server, and application incidents.
• This role requires participation in holiday and weekend shift coverage in a 24x7x365 environment, fostering a collaborative and inclusive team environment aligned with organizational values.

Matching Summary

Salary

$26.00 - $43.34 Hourly; Not specified; Not specified

Skills & Requirements

Key Requirements

• Associate's degree and 2 years' network administrator experience
• 4 years' higher education and/or work experience
• CompTIA A+, Network+, Security+ certifications preferred
• 4+ years network or infrastructure administration experience preferred

Work Rights