Tricare Beneficiary Services Representative Part Time - Aviano, Italy

Leidos UK

Aviano, Italy
Base: $32,000 annual (pro-rated for 20 hours); bon...
Fully remote
Fluent english communication skills
Microsoft office proficiency
3+ years customer service experience
This role supports active-duty military members and their families by providing essential TRICARE enrollment and education services

Job Summary

  • This role supports active-duty military members and their families by providing essential TRICARE enrollment and education services.
  • The position requires processing enrollments, managing Primary Care Manager updates, and assisting with claims via systems like DOES and MHS Genesis.
  • Candidates must be eligible for ADP IT III clearance and hold a Missione Visa and Soggiorno permit while working part-time hours.

Matching Summary

This role supports active-duty military members and their families by providing essential TRICARE enrollment and education services.

Salary

Base: $32,000 annual (pro-rated for 20 hours); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Fluent English communication skills
  • Microsoft Office proficiency
  • 3+ years customer service experience
  • HIPAA compliance knowledge
  • Ability to work independently

Nice-to-have

  • Familiarity with TRICARE Overseas Program
  • Experience with MHS Genesis system
  • Background in U.S. military healthcare
  • Presentation delivery abilities
  • Self-starter mindset

Key Requirements

  • U.S. Citizenship required
  • SOFA/Command-Sponsored status required
  • Must have Missione Visa and Soggiorno permit
  • Eligible for ADP IT III clearance
  • Bachelor's degree or equivalent experience
  • 3+ years specialized customer service experience

Work Rights

Must have US citizenship and SOFA/Command-Sponsored status

Tailored Resume

Cover Letter