Lithia Motors is seeking a Customer Relationship Manager for their Porsche Novi dealership in Michigan. The ideal candidate should possess excellent customer service skills and be committed to enhancing customer experiences within the automotive retail sector
Job Summary
The role involves leading customer relationship process management by observing, installing, and training approved processes at assigned stores.
Responsibilities include calling sales customers to follow up on their vehicle experience and satisfaction while coaching team members on communication skills.
The position requires maintaining a working knowledge of the Performance Dashboard and assisting with Employee Satisfaction Survey programs.
Matching Summary
Match Score: 75
Lithia Motors is seeking a Customer Relationship Manager for their Porsche Novi dealership in Michigan. The ideal candidate should possess excellent customer service skills and be committed to enhancing customer experiences within the automotive retail sector.