Mercy Health is a for-purpose organisation with over 10,000 dedicated, compassionate people providing care for over a century
Job Summary
Mercy Health is a for-purpose organisation with over 10,000 dedicated, compassionate people providing care for over a century.
The role involves ensuring all outstanding accounts, reconciliations, adjustments, and refunds are processed and collected in a timely and effective manner.
Mercy Health values diversity and inclusion and encourages applications from Aboriginal and Torres Strait Islander peoples and people of all backgrounds.
Matching Summary
Mercy Health is a for-purpose organisation with over 10,000 dedicated, compassionate people providing care for over a century.
Skills & Requirements
Must-have
Manage overdue accounts portfolio
Strong customer service focus
Excellent negotiation and communication skills
Experience with Microsoft Excel
Attention to detail
Process reconciliations and refunds
Nice-to-have
Experience in fast-paced complex environment
Experience with Age Care/Home Care collections
Resilient and compassionate
Strong written and verbal communication
Ability to escalate decisively
Key Requirements
Current Police Record Check
Working with Children Check
Proof of current influenza vaccination
Vaccination status consistent with public health orders
Work Rights
Must have appropriate working rights and health checks