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The State Employees' Credit Union is seeking an entry-level Associate Member Services Representative in Gastonia, North Carolina. The role focuses on providing excellent member service, managing branch operations, and adhering to credit union policies.
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Job Summary
The Associate Member Services Representative is an entry-level position designed to provide foundational knowledge of branch operations while delivering exemplary member service.
Responsibilities include processing transactions, balancing cash drawers, managing accounts, and assisting members through in-person, phone, and digital channels.
Candidates must demonstrate SECU's Core Values and complete the Credit Union's Core Module Program within 12 months of hire.
Matching Summary
Match Score: 75
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The State Employees' Credit Union is seeking an entry-level Associate Member Services Representative in Gastonia, North Carolina. The role focuses on providing excellent member service, managing branch operations, and adhering to credit union policies.
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Skills & Requirements
Must-have
High school diploma or GED equivalent
Compliance with credit union policies
Cash drawer balancing and vault management
Verbal and written communication skills
Problem-solving for member inquiries
Nice-to-have
Bachelor's degree in related field
CCUE Certification or Associate degree
Positive attitude toward members and teammates
Aptitude for developing member trust
Willingness to learn financial advisory products
Key Requirements
High school diploma or GED required
Completion of Core Module Program within 12 months