Associate Member Services Representative

State Employees' Credit Union

Gastonia, North Carolina, US
**
High school diploma or ged equivalent
Compliance with credit union policies
Cash drawer balancing and vault management
** The State Employees' Credit Union is seeking an entry-level Associate Member Services Representative in Gastonia, North Carolina. The role focuses on providing excellent member service, managing branch operations, and adhering to credit union policies. **

Job Summary

  • The Associate Member Services Representative is an entry-level position designed to provide foundational knowledge of branch operations while delivering exemplary member service.
  • Responsibilities include processing transactions, balancing cash drawers, managing accounts, and assisting members through in-person, phone, and digital channels.
  • Candidates must demonstrate SECU's Core Values and complete the Credit Union's Core Module Program within 12 months of hire.

Matching Summary

Match Score: 75

** The State Employees' Credit Union is seeking an entry-level Associate Member Services Representative in Gastonia, North Carolina. The role focuses on providing excellent member service, managing branch operations, and adhering to credit union policies. **

Skills & Requirements

Must-have

  • High school diploma or GED equivalent
  • Compliance with credit union policies
  • Cash drawer balancing and vault management
  • Verbal and written communication skills
  • Problem-solving for member inquiries

Nice-to-have

  • Bachelor's degree in related field
  • CCUE Certification or Associate degree
  • Positive attitude toward members and teammates
  • Aptitude for developing member trust
  • Willingness to learn financial advisory products

Key Requirements

  • High school diploma or GED required
  • Completion of Core Module Program within 12 months
  • Strong verbal and written communication abilities

Work Rights

Not specified

Tailored Resume

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