Customer Care Representative - France

hydrafacial.es

France
Not specified (assumed office-based)
2 years experience in customer service
Fluency in french and english
Erp data entry skills
Hydrafacial is seeking a Customer Care Representative in France to provide exceptional customer service, manage orders and complaints, and support various administrative tasks. The ideal candidate should have at least two years of experience in customer service or sales support, be fluent in French and English, and possess strong attention to detail

Job Summary

  • This position serves as the primary point of contact for customers regarding order processing, returns, and complaint resolution.
  • Approximately 10% of the role is dedicated to office management duties including translation assistance and IT support.
  • The company values making little things count each day to achieve big results while offering global strategic experience.

Matching Summary

Match Score: 85

Hydrafacial is seeking a Customer Care Representative in France to provide exceptional customer service, manage orders and complaints, and support various administrative tasks. The ideal candidate should have at least two years of experience in customer service or sales support, be fluent in French and English, and possess strong attention to detail.

Skills & Requirements

Must-have

  • 2 years experience in customer service
  • Fluency in French and English
  • ERP data entry skills
  • Excel and Outlook proficiency

Nice-to-have

  • Beauty or aesthetics industry experience
  • Knowledge of Oracle NetSuite SAP
  • Additional language skills
  • Translation assistance capability

Key Requirements

  • Minimum 2 years of relevant experience
  • Fluency in French required
  • Fluency in English required

Work Rights

Not specified

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