It Site Manager

Tate & Lyle

Okmulgee, OK, United States
It workplace support management
Team leadership and development
Microsoft technologies expertise
The IT Site Manager is accountable for the effective delivery and continuous improvement of IT workplace support services at one or more sites

Job Summary

  • The IT Site Manager is accountable for the effective delivery and continuous improvement of IT workplace support services at one or more sites.
  • This role manages a team of Workplace Support Engineers and Analysts, ensuring users receive high-quality, customer-focused IT support aligned with enterprise policies.
  • The Site Manager may also act as the global or regional lead for a specific service or technology domain, working across regions to align standards and share best practice.

Matching Summary

The IT Site Manager is accountable for the effective delivery and continuous improvement of IT workplace support services at one or more sites.

Skills & Requirements

Must-have

  • IT workplace support management
  • Team leadership and development
  • Microsoft technologies expertise
  • ITIL service management processes
  • ServiceNow ITSM platform
  • End User Computing management

Nice-to-have

  • Global or regional service lead
  • Cross-regional collaboration
  • Driving innovation and best practice
  • Customer-focused IT support
  • Continuous service improvement

Key Requirements

  • Proven experience managing IT workplace support
  • Strong people management skills
  • Good understanding of Microsoft technologies
  • Familiarity with ITSM platforms
  • Working knowledge of ITIL processes
  • Ability to build strong relationships
  • Experience planning and delivering IT change

Work Rights

Not specified

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