In_senior Associate_ Pso-eta Product Support Analyst_digital Integration_advisory_kolkata

PwC

Kolkata, India
Not specified
Microsoft
Servicenow tickets
Google suite or ms office suite
PwC is looking for a Senior Associate for its Product Support Analyst role in Kolkata, focusing on digital integration and technology delivery. The ideal candidate should possess relevant customer service experience in technology, proficiency in IT service management tools, and a strong educational background in engineering

Job Summary

  • At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients.
  • In technology delivery at PwC, you will focus on implementing and delivering innovative technology solutions to clients, enabling seamless integration and efficient project execution.
  • At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities.

Matching Summary

Match Score: 75

PwC is looking for a Senior Associate for its Product Support Analyst role in Kolkata, focusing on digital integration and technology delivery. The ideal candidate should possess relevant customer service experience in technology, proficiency in IT service management tools, and a strong educational background in engineering.

Skills & Requirements

Must-have

  • Microsoft
  • ServiceNow tickets
  • Google Suite or MS Office Suite
  • data visualization tools
  • ITIL processes

Nice-to-have

  • Accepting Feedback
  • Active Listening
  • Client Management
  • Embracing Change
  • Intellectual Curiosity
  • Learning Agility

Key Requirements

  • 3 to 6 years of experience
  • B.Tech, B.E. or Bachelor of Engineering
  • Relevant customer/client service experience in a technology-focused role
  • Experience with IT service management tools
  • Understanding of document management and workflow systems

Work Rights

Not specified

Tailored Resume

Cover Letter