It Support Engineer Ii

Curriculum Associates

Bangalore, India
Fully remote
4+ years it support services
Windows 10 and mac os x experience
Strong customer service skills
Curriculum Associates is committed to making classrooms better places and supporting accessible learning experiences for all students

Job Summary

  • Curriculum Associates is committed to making classrooms better places and supporting accessible learning experiences for all students.
  • The IT Support Engineer II will provide technical assistance and support for various computing systems.
  • The role involves documenting processes and assisting with system upgrades and security initiatives.

Matching Summary

Curriculum Associates is committed to making classrooms better places and supporting accessible learning experiences for all students.

Skills & Requirements

Must-have

  • 4+ years IT Support Services
  • Windows 10 and Mac OS X experience
  • Strong customer service skills

Nice-to-have

  • Detail-oriented problem-solving skills
  • Experience with collaboration products
  • Enjoy working in a collaborative environment

Key Requirements

  • Associates or Bachelor's degree in IT-related field
  • Experience providing tier 1 and 2 support
  • Knowledge of Helpdesk Applications

Work Rights

Not specified

Tailored Resume

Cover Letter