Customer Service Officer I (ath 179)

TD Bank

Calgary, Alberta, Canada
Base: may vary based upon c + idate's skills + exp...
Deliver legendary customer experience
Support profitable business growth
Facilitate customer requests
The Customer Service Officer position supports teams of Relationship Managers/Analysts and/or Account Managers in meeting the day to day needs of the customers of those portfolios, as well as to onboard new customers to the bank

Job Summary

  • The Customer Service Officer position supports teams of Relationship Managers/Analysts and/or Account Managers in meeting the day to day needs of the customers of those portfolios, as well as to onboard new customers to the bank.
  • This position is accountable to deliver legendary customer experience and support profitable business growth.
  • TD is committed to providing fair and equitable compensation opportunities to all colleagues, with growth opportunities and skill development being defining features of the colleague experience.

Matching Summary

The Customer Service Officer position supports teams of Relationship Managers/Analysts and/or Account Managers in meeting the day to day needs of the customers of those portfolios, as well as to onboard new customers to the bank.

Salary

Base: May vary based upon candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs; Bonus/Equity: Not specified; Benefits: Health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts

Skills & Requirements

Must-have

  • Deliver legendary customer experience
  • Support profitable business growth
  • Facilitate customer requests
  • Act as first point of contact
  • Credit administrative matters
  • Upload customer reports/documentation

Nice-to-have

  • Develop network of contacts
  • Positive work environment
  • Knowledge transfer within team
  • Brand ambassador for the bank
  • Diverse perspectives valued

Key Requirements

  • High school education; undergraduate degree preferred
  • 1+ years of related experience

Work Rights

Not specified

Tailored Resume

Cover Letter