Technical Support- Customer Service Agent

DXC Technology UK

Sj, United Kingdom
It systems support
Problem recognition and isolation
Customer contact experience
At DXC we use the power of technology to deliver mission critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate

Job Summary

  • At DXC we use the power of technology to deliver mission critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate.
  • TCSC Technical Helpdesk Representative duties include problem recognition, research, isolation, resolution, and developing follow-up steps in support of IT systems that support vehicle programing.
  • Joining DXC connects you to brilliant people who embrace change and seize opportunities to advance their careers and amplify customer success.

Matching Summary

At DXC we use the power of technology to deliver mission critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate.

Skills & Requirements

Must-have

  • IT systems support
  • problem recognition and isolation
  • customer contact experience
  • computer hardware and software
  • exceptional communications skills
  • dedication to excellent attendance

Nice-to-have

  • proactive approach to customer expectations
  • thrive in a team environment
  • professional image at all times
  • organizational skills

Key Requirements

  • Professional work history or training in IT or automotive systems
  • Technical Support experience
  • Substantial problem solving abilities
  • English language domain

Work Rights

Not specified

Tailored Resume

Cover Letter