It Support Administrator

Thatch

Austin, United States
$90,000 — $115,000 usd py
On-site
Macs, ios, android support
Rippling mdm/sso
1password, google workspace
Provide expert support for Thatch's technology stack including Macs, iOS, Android, Rippling MDM/SSO, 1Password, Google Workspace, Microsoft Office, Slack, Zoom, Linear, and Notion

Job Summary

  • Provide expert support for Thatch's technology stack including Macs, iOS, Android, Rippling MDM/SSO, 1Password, Google Workspace, Microsoft Office, Slack, Zoom, Linear, and Notion.
  • Own the complete employee lifecycle experience from onboarding through offboarding, managing access control, hardware provisioning, and ensuring audit-ready documentation.
  • Identify opportunities to automate repetitive IT tasks, improving efficiency and reducing manual overhead.

Matching Summary

Provide expert support for Thatch's technology stack including Macs, iOS, Android, Rippling MDM/SSO, 1Password, Google Workspace, Microsoft Office, Slack, Zoom, Linear, and Notion.

Salary

$90,000 — $115,000 USD

Skills & Requirements

Must-have

  • Macs, iOS, Android support
  • Rippling MDM/SSO
  • 1Password, Google Workspace
  • Microsoft Office, Slack, Zoom
  • Linear, Notion support
  • Employee lifecycle management
  • Automate repetitive IT tasks
  • Security best practices implementation

Nice-to-have

  • Self-motivated and independent
  • Quick learner of new technologies
  • Patient and flexible communicator
  • Resilient problem-solver
  • Thrives in fast-paced environments

Key Requirements

  • 3-5 years IT support experience
  • Network+, Security+, JAMF, Bettercloud, Okta certifications
  • SSO, 2FA, passkeys, password management knowledge
  • Strong security principles knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter