Specialist Account Resolution

Empowercommunitycare

Us retirement industry experience
Money-in/money-out processing
Research unique and complex problems
Our vision is transforming financial lives by giving our people the freedom to transform their own

Job Summary

  • Our vision is transforming financial lives by giving our people the freedom to transform their own.
  • The Resolution team is responsible for the correction of internal and external errors, including standardizing procedures and handling exceptions.
  • We offer a flexible work environment, fluid career paths, and celebrate internal mobility while recognizing the importance of purpose, well-being, and work-life balance.

Matching Summary

Our vision is transforming financial lives by giving our people the freedom to transform their own.

Skills & Requirements

Must-have

  • US retirement industry experience
  • Money-In/Money-Out processing
  • Research unique and complex problems
  • Strong communicator
  • Attention to detail

Nice-to-have

  • Flexible work environment
  • Fluid career paths
  • Internal mobility celebrated
  • Purpose and well-being focus
  • Inclusive environment

Key Requirements

  • 2 years US retirement industry experience
  • First-time Money-In/Money-Out processing experience
  • QC/QA role experience
  • Exceeded accuracy target benchmarks

Work Rights

Not specified

Tailored Resume

Cover Letter