Customer Service Representative

Athomevet

Laredo, TX, United States
Depending on experience
On-site
Operates multi-line telephone system
Accepts payments and maintains cash drawer
Maintains accurate client and pet records
Athomevet is seeking a Customer Service Representative in Laredo, TX, who will manage client communications and appointments in a veterinary setting. The ideal candidate should possess strong customer service skills, maintain professionalism under pressure, and be detail-oriented

Job Summary

  • Understands, communicates, and properly prioritizes scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow.
  • Empathizes with clients and remains compassionate and well-mannered if a client becomes emotional or discourteous.
  • At AmeriVet, we’re committed to your growth, development, well-being, and success.

Matching Summary

Match Score: 85

Athomevet is seeking a Customer Service Representative in Laredo, TX, who will manage client communications and appointments in a veterinary setting. The ideal candidate should possess strong customer service skills, maintain professionalism under pressure, and be detail-oriented.

Salary

Depending on experience

Skills & Requirements

Must-have

  • Operates multi-line telephone system
  • Accepts payments and maintains cash drawer
  • Maintains accurate client and pet records
  • Professional and friendly phone etiquette
  • Ability to prioritize and multitask

Nice-to-have

  • Empathizes with clients
  • Remains calm in emergency situations
  • Detail-oriented
  • Problem-solving skills

Key Requirements

  • HS Diploma or educational equivalent
  • Must be able to work most Saturdays
  • Available to work weekends and holiday rotations
  • Experience with Veterinary Electronic Medical Records (preferred)
  • One year of customer service representative experience (preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter