Services Delivery Specialist

Toll Group

Metro Manila, Philippines
On-site
Oversee operational service delivery
Ensure timely and efficient service
Manage subcontracts with suppliers
Oversee the delivery of operational services to external customers, ensuring timely and efficient service in line with contractual agreements

Job Summary

  • Oversee the delivery of operational services to external customers, ensuring timely and efficient service in line with contractual agreements.
  • Engage with our customers for the assigned Products and Capabilities, developing effective relationships with customer stakeholders.
  • Identify opportunities for process improvements and implement best practices to enhance service delivery and operational efficiency.

Matching Summary

Oversee the delivery of operational services to external customers, ensuring timely and efficient service in line with contractual agreements.

Skills & Requirements

Must-have

  • Oversee operational service delivery
  • Ensure timely and efficient service
  • Manage subcontracts with suppliers
  • Define and measure service delivery KPIs
  • Enhance service delivery and operational efficiency
  • Maintain compliance with contractual obligations

Nice-to-have

  • Develop effective customer relationships
  • Implement best practices
  • Foster a Safety Obsessed workplace culture
  • Collaborate in friendly, caring teams

Key Requirements

  • Entitled to work in Philippines
  • Prepared to undertake pre-employment checks

Work Rights

Entitled to work in Philippines

Tailored Resume

Cover Letter