Base: up to s$3,300 (commensurate with experience)...
Not specified
Handle customer and patient enquiries
Manage appointment bookings and scheduling
Perform outbound calls when required
CELECTI PTE. LTD. is seeking a Healthcare Customer Relationship Officer to manage patient inquiries and appointment coordination within a healthcare setting. The ideal candidate should possess at least two years of relevant customer service experience, preferably in healthcare, and be capable of delivering excellent customer service
Job Summary
The role supports daily call centre and administrative operations within a well-established healthcare organisation.
Candidates will manage appointment bookings, handle patient enquiries via phone and email, and perform outbound calls.
The position offers a competitive salary up to S$3,300 commensurate with experience for Monday to Friday work hours.
Matching Summary
Match Score: 75
CELECTI PTE. LTD. is seeking a Healthcare Customer Relationship Officer to manage patient inquiries and appointment coordination within a healthcare setting. The ideal candidate should possess at least two years of relevant customer service experience, preferably in healthcare, and be capable of delivering excellent customer service.
Salary
Base: Up to S$3,300 (Commensurate with experience); Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Handle customer and patient enquiries
Manage appointment bookings and scheduling
Perform outbound calls when required
Nice-to-have
Patient Service Associate experience in hospitals
Experience in healthcare environment
Professional customer service standards
Key Requirements
Min. GCE 'O' Level
Min. 2 years of relevant customer service experience