Technical Customer Support Specialist

HITACHI ENERGY POLAND SP. Z O.O.

Lodz, Poland
Not specified; not specified; competitive benefits...
Fully remote
Master's degree in technical education
Experience in production company quality management
Very good knowledge of english and polish
Hitachi Energy Poland is seeking a Technical Customer Support Specialist to handle after-sales operations for their Power Transformers Factory in Lodz. The role focuses on managing warranty claims, providing technical consulting, and improving product quality through root cause analysis

Job Summary

  • The role involves realizing after-sales policy towards national and international customers while handling warranty and post-warranty claims.
  • Candidates will participate in root cause analysis and coordinate service repairs to improve product quality.
  • The company offers a holistic range of competitive benefits supporting financial, physical, and mental wellbeing.

Matching Summary

Match Score: 85

Hitachi Energy Poland is seeking a Technical Customer Support Specialist to handle after-sales operations for their Power Transformers Factory in Lodz. The role focuses on managing warranty claims, providing technical consulting, and improving product quality through root cause analysis.

Salary

Not specified; Not specified; Competitive benefits package offered

Skills & Requirements

Must-have

  • Master's degree in technical education
  • Experience in production company quality management
  • Very good knowledge of English and Polish

Nice-to-have

  • Knowledge of subjects related to transformers
  • Experience in problem solving
  • Experience in technical support or production engineering

Key Requirements

  • Master's degree in electro-technical or mechanical engineering
  • Fluency in spoken and written English and Polish
  • Prior experience in production company environment

Work Rights

Not specified

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