Rr-0204395-analyst Ii Infrastructure Services

DXC Technology

Hybrid
Problem ticket process
Diagnostic information
Install move add change
DXC Technology is seeking an Analyst II for Infrastructure Services, responsible for diagnosing and resolving system issues, coordinating technical activities, and improving service offerings. The ideal candidate should possess strong analytical skills, a relevant bachelor's degree, and the ability to work in a collaborative, office-based environment

Job Summary

  • Provides information on problems concerning system function(s) which have been escalated through a problem ticket process.
  • Provides expert technical advise and input in developing and creating new service offerings or technologies, such as, working with desktop engineering teams on the development of the standard operating environment (SOE) for the account(s).
  • DXC Technology prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances.

Matching Summary

Match Score: 75

DXC Technology is seeking an Analyst II for Infrastructure Services, responsible for diagnosing and resolving system issues, coordinating technical activities, and improving service offerings. The ideal candidate should possess strong analytical skills, a relevant bachelor's degree, and the ability to work in a collaborative, office-based environment.

Skills & Requirements

Must-have

  • problem ticket process
  • diagnostic information
  • install move add change
  • expert technical advice
  • client needs met
  • system software and hardware documentation

Nice-to-have

  • cost effective and timely manner
  • inclusive environment where everyone can thrive
  • strong connections and community

Key Requirements

  • Bachelor's degree or equivalent combination of education and experience
  • Bachelor's degree in computer science or related field preferred
  • Strong analytical and problem solving skills

Work Rights

Not specified

Tailored Resume

Cover Letter