Guest Services Agent

Hendrickhondava

Charlotte, North Carolina, United States
Customer service experience
Microsoft office proficiency
Dealership management system knowledge
Ensures a friendly and receptive environment for guests while providing administrative functions for the sales department

Job Summary

  • Ensures a friendly and receptive environment for guests while providing administrative functions for the sales department.
  • Manages multiple logs, produces daily performance reports, and maintains a clean and comfortable showroom environment.
  • Demonstrates company core values such as servant leadership, teamwork, integrity, and commitment to continuous improvement.

Matching Summary

Ensures a friendly and receptive environment for guests while providing administrative functions for the sales department.

Skills & Requirements

Must-have

  • Customer service experience
  • Microsoft Office proficiency
  • Dealership Management System knowledge
  • Phone call handling
  • Data entry and reporting
  • Maintaining clean work environment

Nice-to-have

  • Strong interpersonal skills
  • Effective communication
  • Organizational skills
  • Teamwork and collaboration
  • Commitment to customer enthusiasm
  • Ability to follow instructions

Key Requirements

  • Up to 3 years customer service experience
  • High School Diploma
  • Intermediate Microsoft Office skills
  • Ability to learn dealership software
  • Regular and predictable attendance
  • Ability to communicate effectively

Work Rights

Not specified

Tailored Resume

Cover Letter