Service Coordinator (rio De Janeiro - Rj)

Kyndryl

Rio de Janeiro, RJ, Brazil
Hybrid
It service delivery coordination
Incident and problem management
Service level agreement management
Join Kyndryl as a Service Coordinator and take on a dynamic role at the forefront of delivering exceptional IT services to our customers

Job Summary

  • Join Kyndryl as a Service Coordinator and take on a dynamic role at the forefront of delivering exceptional IT services to our customers.
  • You will ensure timely and effective resolution of customer issues, coordinate and manage service requests, and maintain clear communication throughout the service process.
  • Kyndryl offers a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

Matching Summary

Join Kyndryl as a Service Coordinator and take on a dynamic role at the forefront of delivering exceptional IT services to our customers.

Skills & Requirements

Must-have

  • IT service delivery coordination
  • Incident and problem management
  • Service Level Agreement management

Nice-to-have

  • Customer-focused mindset
  • Growth mindset
  • Strong communication skills

Key Requirements

  • Experience in key IT disciplines
  • Fluent in Portuguese
  • ITIL certification preferred

Work Rights

Not specified

Tailored Resume

Cover Letter