Applications Support Sr Manager - Vice President

Work From Home With CiCi

Irving, Texas, United States
Base: $125,760.00 - $188,640.00; bonus/equity: dis...
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Loaniq platform experience
Sql knowledge
Rest, jms, soap, microservice experience
** Citi is seeking an Applications Support Senior Manager to oversee the Lending Production Support team in Irving, Texas. The role requires extensive experience with the LoanIQ platform and aims to enhance operational efficiencies while ensuring high availability of services. **

Job Summary

  • Oversee the day-to-day operations of the Irving Lending support team, ensuring adherence to global service levels and strengthening incident and problem management practices.
  • Provide technical oversight across systems and applications, offering a holistic view of the production environment and acting as a trusted partner for business and operations.
  • Focus on people development, coaching, and peer feedback while appropriately assessing risk and ensuring compliance with applicable laws, rules, and regulations.

Matching Summary

Match Score: 75

** Citi is seeking an Applications Support Senior Manager to oversee the Lending Production Support team in Irving, Texas. The role requires extensive experience with the LoanIQ platform and aims to enhance operational efficiencies while ensuring high availability of services. **

Salary

Base: $125,760.00 - $188,640.00; Bonus/Equity: discretionary and formulaic incentive and retention awards; Benefits: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.

Skills & Requirements

Must-have

  • LoanIQ platform experience
  • SQL knowledge
  • REST, JMS, SOAP, Microservice experience
  • Spring Boot, Tomcat, JSON/XML
  • Incident and problem management
  • Global service level adherence

Nice-to-have

  • Forward-thinking team player
  • Ambitious and capable professional
  • Thrives on collaboration
  • Risk management mindset
  • Capacity Planning/Forecasting exposure

Key Requirements

  • 6-10 years Apps Support experience
  • 3+ years LoanIQ Platform experience
  • Bachelor's/University degree
  • Master's degree preferred

Work Rights

Not specified

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