Payment Operations Regional Senior Specialist

Wise

Tokyo, Japan
On-site
Service delivery focus
Operational excellence
Continuous improvement
Wise is on a mission to make people's and businesses' lives easier and save them money by building the best way to move and manage the world's money

Job Summary

  • Wise is on a mission to make people's and businesses' lives easier and save them money by building the best way to move and manage the world's money.
  • In this role, you will be key in maintaining and enhancing the operational excellence of Payment Operations for currencies in the <ADD REGION/TEAM>.
  • This role is a unique opportunity to have an impact on Wise’s mission by contributing to building and supporting operationally sustainable cross-border products and help save millions more people money.

Matching Summary

Wise is on a mission to make people's and businesses' lives easier and save them money by building the best way to move and manage the world's money.

Skills & Requirements

Must-have

  • Service Delivery focus
  • operational excellence
  • Continuous Improvement
  • Process Excellence initiatives
  • meeting service level agreements
  • cross-functional collaboration
  • problem solving aptitude

Nice-to-have

  • humble, self-aware, positive
  • intellectual curiosity
  • inspiring team environment
  • relationship builder
  • customer insight

Key Requirements

  • Minimum 2 years relevant experience
  • Experience in fast-paced environment
  • Experience with product & engineering teams
  • Basic data skills (Looker)
  • JLPT N1 proficiency
  • Right to work in Japan

Work Rights

Must have the right to work in Japan

Tailored Resume

Cover Letter