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This job posting is for a summer reinforcement position at a bank in Sevilla, Spain, focused on managing customer interactions to provide an excellent customer experience and meet commercial objectives. The role requires a background in finance, compliance certifications, and at least one year of experience in customer service within the banking sector.
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Job Summary
The role involves managing client interactions in the office to ensure satisfaction and meet commercial objectives.
Employees must proactively identify cross-selling opportunities based on clients' specific financial needs.
Staff are required to execute banking operations strictly following internal audit and security procedures.
Matching Summary
Match Score: 75
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This job posting is for a summer reinforcement position at a bank in Sevilla, Spain, focused on managing customer interactions to provide an excellent customer experience and meet commercial objectives. The role requires a background in finance, compliance certifications, and at least one year of experience in customer service within the banking sector.
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Skills & Requirements
Must-have
Customer interaction management
Cross-selling financial products
Operational banking procedures
Compliance with audit standards
Client needs assessment
Nice-to-have
Proactive sales approach
High customer experience standards
Market and competitor knowledge
Process improvement insights
Key Requirements
University degree in Law, Economics, or Business Administration
MIFID II official certification
LCI certification
Insurance certification
1 year minimum experience in banking customer service
Knowledge of banking operations and sales techniques