Field Service Engineer Ii (chromatography) (pleasanton, Ca)

PPD (Thermo Fisher) UK

Pleasanton, United States
Base: $34.61–$51.92ph; bonus/equity: variable annu...
On-site
Chromatography and mass spectrometry systems
On-site installation, repair, maintenance, and qualifications
Customer management software
PPD (Thermo Fisher) is seeking a Field Service Engineer II specializing in chromatography and mass spectrometry systems. The role focuses on providing customer support through installations, repairs, and maintenance of analytical instrumentation while fostering strong client relationships

Job Summary

  • The Field Service Engineer is responsible for leading all aspects of field service support and customer relationship management, providing complete services on Chromatography and Mass Spectrometry systems.
  • Responsibilities include performing on-site installation, repair, maintenance, and qualifications, working with a strong client focus, and using customer management software to track service calls.
  • The position offers a comprehensive Total Rewards package including medical and dental plans, paid time off, retirement savings programs, and an Employee Stock Purchase Plan.

Matching Summary

Match Score: 85

PPD (Thermo Fisher) is seeking a Field Service Engineer II specializing in chromatography and mass spectrometry systems. The role focuses on providing customer support through installations, repairs, and maintenance of analytical instrumentation while fostering strong client relationships.

Salary

Base: $34.61–$51.92/hour; Bonus/Equity: Variable annual bonus; Benefits: Comprehensive Total Rewards package

Skills & Requirements

Must-have

  • Chromatography and Mass Spectrometry systems
  • On-site installation, repair, maintenance, and qualifications
  • Customer management software
  • Analyze inspection findings
  • Develop and conduct training
  • Work with hazardous/toxic materials

Nice-to-have

  • Customer oriented
  • Advocate for Thermo Fisher Scientific
  • Drive growth

Key Requirements

  • 3+ years hands-on user experience with Chromatography and/or Mass Spectrometry systems
  • Bachelor’s degree in chemistry, sciences, or related field preferred
  • 2+ years hands-on experience as a Service Engineer servicing Chromatography and/or Mass Spectrometry systems
  • Ability to travel overnight up to 70%
  • Valid driver’s license and safe driving record

Work Rights

Not specified

Tailored Resume

Cover Letter