Operations Manager

EōS Fitness

Long Beach, CA, US
Base: $75,000 - $75,010 usd; bonus/equity: not spe...
On-site
2-3 years operations management experience
3-4 years customer service experience
Staff hiring training and scheduling
The Operations Manager leads the Service team to create a fun atmosphere and serves as the hub for information for members and staff

Job Summary

  • The Operations Manager leads the Service team to create a fun atmosphere and serves as the hub for information for members and staff.
  • Responsibilities include ensuring high-quality customer service, managing membership inquiries, and resolving issues promptly while upholding brand standards.
  • Benefits include free membership for the employee and one family member, competitive pay with vacation and holiday pay, and access to Daily Pay.

Matching Summary

The Operations Manager leads the Service team to create a fun atmosphere and serves as the hub for information for members and staff.

Salary

Base: $75,000 - $75,010 USD; Bonus/Equity: Not specified; Benefits: Free membership, health/dental/vision, 401(k) matching, Daily Pay

Skills & Requirements

Must-have

  • 2-3 years operations management experience
  • 3-4 years customer service experience
  • Staff hiring training and scheduling
  • Facility maintenance and cleanliness oversight
  • Revenue goal monitoring and tracking

Nice-to-have

  • Prior fitness industry experience
  • Strong relationship building skills
  • Embracing company core values
  • Adaptability to evolving needs

Key Requirements

  • Must pass background check
  • CPR certification required within 30 days of hire
  • Knowledge of company policies and SOPs
  • Ability to lift more than 40 lbs
  • Excellent MS Office skills

Work Rights

Not specified

Tailored Resume

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