Sales Support Manager - Customer Support

ABB UK

Hanoi, Vietnam
Hybrid
Technical and order assistance
Customer support process
Achieve service quality targets
You will be empowered to lead, supported to grow, and proud of the impact we create together

Job Summary

  • You will be empowered to lead, supported to grow, and proud of the impact we create together.
  • In this role, you will have the opportunity to lead a team of specialists who provide technical and order related assistance/support to the internal and external customers of ABB.
  • You will also showcase your expertise by achieving targeted levels of service quality, operational efficiency, and customer satisfaction.

Matching Summary

You will be empowered to lead, supported to grow, and proud of the impact we create together.

Skills & Requirements

Must-have

  • technical and order assistance
  • customer support process
  • achieve service quality targets
  • manage order processing
  • drive process improvement

Nice-to-have

  • empowered to lead
  • supported to grow
  • proud of impact

Key Requirements

  • Degree in Automation Engineering
  • Minimum 5 years experience
  • Sales Support Manager role experience
  • Sales engineer or product manager experience
  • Strong experience in sales support
  • Hands-on expertise in order management
  • Solid background in inventory operations

Work Rights

Not specified

Tailored Resume

Cover Letter