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Roche Holding AG is seeking a Learning Service Advisor to join their Global Learning Services department, focusing on stakeholder engagement and providing integrated training solutions. The ideal candidate should have extensive experience in Learning/HR processes and a strong customer orientation.
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Job Summary
The role serves as the main Global Learning Service Advisor responsible for engaging stakeholders and providing end-to-end resolution for complex learning requests.
Roche offers a flexible work environment with home office options typically averaging two office days per week alongside competitive benefits.
Candidates will drive continuous improvement by streamlining processes and converting new service fields into standard team functions.
Matching Summary
Match Score: 75
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Roche Holding AG is seeking a Learning Service Advisor to join their Global Learning Services department, focusing on stakeholder engagement and providing integrated training solutions. The ideal candidate should have extensive experience in Learning/HR processes and a strong customer orientation.
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Salary
Competitive salary; Annual bonus available; Private Medical Services and cafeteria package included
Skills & Requirements
Must-have
5+ years shared services or HR experience
Cornerstone LMS and Learning Management Systems
End-to-end learning process resolution
Stakeholder engagement and management
Cross-functional collaboration skills
Nice-to-have
Growth mindset and agile practices
Fluency in additional languages like German or French
Continuous improvement initiative experience
Instructional design knowledge
Event management expertise
Key Requirements
University degree or equivalent preferred
5+ years of related experience in multinational companies
Strong customer orientation and service delivery management