Assistente Backoffice Jr (34405, 34404)

Bosch Rexroth Pty. Ltd.

Joinville, SC, Brazil
Not specified; benefits: medical/dental insurance;...
On-site
Strong communication skills
Ability to stay calm under pressure
Experience with customer service operations
The role serves as the central contact point for customers, transforming stressful situations like vehicle breakdowns into memorable experiences

Job Summary

  • The role serves as the central contact point for customers, transforming stressful situations like vehicle breakdowns into memorable experiences.
  • Employees are responsible for managing the full lifecycle of service tickets from initial diagnosis to confirming resolution with field teams.
  • The company offers extensive benefits including extended parental leave, educational subsidies, and a comprehensive wellness program.

Matching Summary

Match Score: 75

The role serves as the central contact point for customers, transforming stressful situations like vehicle breakdowns into memorable experiences.

Salary

Not specified; Benefits: Medical/dental insurance; PLR participation; Extended parental leave; Educational subsidies

Skills & Requirements

Must-have

  • Strong communication skills
  • Ability to stay calm under pressure
  • Experience with customer service operations
  • Proficiency in digital tools and spreadsheets
  • Availability for 6x1 shift schedule

Nice-to-have

  • Basic mechanical knowledge
  • Intermediate English proficiency
  • Creativity in problem solving
  • Prior experience in mobility assistance
  • Curiosity and eagerness to learn

Key Requirements

  • High school diploma required
  • Technical or higher education in progress (preferred)
  • Minimum age of 16 years
  • In-person work requirement in Joinville

Work Rights

Not specified

Tailored Resume

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