Airbus (Beijing) Engineering Centre Company Limited
Beijing, China
Onsite
In-service event analysis
Customer technical query resolution
Onsite technical assistance
Airbus (Beijing) Engineering Centre is seeking an In Service Engineer System to provide technical support and solutions for their aircraft fleet in China. The ideal candidate will have an engineering degree, experience in the airline or MRO systems, and strong customer service skills
Job Summary
The job holder is responsible for providing engineering assistance to the customers to ensure that all technical queries, concerns and needs are well answered and addressed within the defined time scale and with good quality, including onsite assistance when required and necessary.
The job holder is responsible for analysing in-service events to identify potential fleet issues, and launch appropriate corrective actions, ensuring proper follow-up with the relevant customer service organisations.
Provide customers with familiarisation and awareness on our products in the M&E domain.
Matching Summary
Match Score: 85
Airbus (Beijing) Engineering Centre is seeking an In Service Engineer System to provide technical support and solutions for their aircraft fleet in China. The ideal candidate will have an engineering degree, experience in the airline or MRO systems, and strong customer service skills.
Skills & Requirements
Must-have
In-service event analysis
Customer technical query resolution
Onsite technical assistance
Fleet issue identification
Corrective action implementation
Airbus technical documentation
Nice-to-have
Agility with business
Open mindset
Adaptable and reliable
Service minded
Highly demanding environment
Key Requirements
Fluent Chinese speaker
Engineering degree in university of aeronautics and astronautics
Complete type training for at least one of the A320/A330/A350
Airline or MRO system engineer experience
Solid engineering management experience on Auto flight, Communication and Navigation systems ATA 22, ATA 23 & ATA 34