Responsable Relation Client Pro

Bricoman

Saint Quentin, France
Base: 2,200-2,500 euros on 13 months; bonus/equity...
On-site
Develop pro turnover
Manage pro customer relations
Drive customer acquisition and loyalty
As a true facilitator and reference for professional customer relations, you will durably develop the store's PRO turnover and operationally deploy the PRO customer relations strategy

Job Summary

  • As a true facilitator and reference for professional customer relations, you will durably develop the store's PRO turnover and operationally deploy the PRO customer relations strategy.
  • Your daily life will involve developing and conquering new professional clients by building lasting relationships, defining conquest strategies, and piloting recruitment, development, and loyalty levers.
  • We offer a friendly work environment, a competitive salary between 2200 and 2500 Euros over 13 months, a quarterly collective variable, profit sharing, and other benefits like a restaurant card and mutual insurance.

Matching Summary

As a true facilitator and reference for professional customer relations, you will durably develop the store's PRO turnover and operationally deploy the PRO customer relations strategy.

Salary

Base: 2200-2500 Euros on 13 months; Bonus/Equity: Quarterly collective variable, profit sharing; Benefits: Company savings plan, restaurant card, mutual insurance, double SIM professional phone, ADEO group employee loyalty program

Skills & Requirements

Must-have

  • Develop PRO turnover
  • Manage PRO customer relations
  • Drive customer acquisition and loyalty
  • Analyze PRO performance indicators
  • Lead PRO customer advisors

Nice-to-have

  • Promote PRO customer culture
  • Ensure cross-team communication
  • Commitment to collective effort
  • Benevolent and exemplary attitude

Key Requirements

  • Experience in trading and/or knowledge of building products
  • Ability to lead a team and manage transversal projects
  • Conquest spirit and strong customer relationship skills

Work Rights

Not specified

Tailored Resume

Cover Letter